FAQs
Pre-booking Questions
Online English lessons and Spanish lessons enables the student to take the classes anywhere at anytime. Students will have a Native English speaker or Native Spanish speaker or someone who has developed their skills for many years. Each class is 1:1 so the student will receive all the focus (unless a group class is requested).
If you need help booking, please contact us and we can accommodate your needs!
Yes, but that would be a custom order, please contact us to discuss more!
An invoice will be sent to you from someone from our Admin team.
For our 10 class, semester, and year packages, mark the monthly invoice option at check-out. The school will send an invoice at the end of the month for classes the following month. If the invoice is not paid within a week of being sent, your classes will be on hold until it is paid.
If you book less than 10 classes and choose the monthly option, a 2% administrative fee will apply.
For Canadian customers, you can pay via interac and avoid the administrative fee, contact us for more information.
If you find trouble paying the invoice, please contact us!
About the School
For adults, any notes discussed taken by the teacher will be screenshot and sent.
If a child is booked for 10 or more classes, they will receive a roadmap outlining the topic for each class.
A roadmap is an outline of what the child student will learn every class from the first class to the last class booked.
Class summaries are a document that provides parents information on what was covered, discussed, and done in class. As well as areas to practice at home and other notes.
Adults are also welcome to provide any English documents from their own work to discuss/correct.
We offer English and Spanish at all levels.
Stay connected for future updates on other languages such as French!
We currently have 3!
We are always on the look out for awesome teachers. Each teacher has a language degree and or a teaching certification and is interviewed and given a fake class with additional training if necessary.
Check our “About Us” page for our teachers and their descriptions to learn more about each unique one!
We look forward to be providing more teachers in the future!
Logistics
In order to get a good feel of what class will be like, we recommend trying the classes for a minimum of 3 times. We will refund any classes unused after the 3. You may see more in our Terms of Service page.
If you contacted the teacher informing of the issues right away we can reschedule the class!
If you were unable to inform the teacher right away, let us know the situation and we will discuss more.
*Please note, some teachers have back to back classes and might be a minute late to the next class.
If you think you will need more time to arrive to class, please email them as soon as possible.
However, they will only give the class up to the original end time.
